CAROLINA CREEK
FAQ'S
We want your college student to be successful throughout their career at the East Carolina University. They need a good foundation and support to gain this success. At Carolina Creek, we want to help support their productivity by giving them access to study lounges. We want to keep them healthy with an on-site state-of-the-art fitness center. Centre Suite meets every need that your student will have while in college so they can achieve what they came here for in an enjoyable atmosphere.
FAQ
FOR STUDENTS
Individual Leases
Individual leasing means peace of mind for you. Your financial responsibility is only for your student’s space unlike many apartments or rental houses where a joint lease is signed. If a roommate transfers to another school or moves out of Carolina Creek, for any reason, you do not have to worry about having to cover their portion of rent. This is just another reason why Carolina Creek, is your student’s best housing option!
On-site Professional Staff
Our maintenance staff will respond to your student’s maintenance issues quickly and professionally. Carolina Creek, offers 24-hour emergency maintenance as well so that your student’s comfort is not affected.
Affordable Floor Plans
Carolina Creek has updated units to suit your needs. Our spacious , multi-level apartment homes give you the privacy you seek and the space you need. They each come with a furniture and appliance package.
Roommate Matching
If your student does not have a roommate in mind, we can find them one! Each roommate will fill out a Roommate Matching form so that we know what they are looking for in a roommate. During the summer, we spend weeks looking at these preferences and matching them up with the best person we can find!
Resident Events to Keep Students Involved
While the focus of your student’s college career will be about graduating and getting a fulfilling job, they also need to have fun along the way. At Carolina Creek, your student will create life-long relationships and connections that will make them even more successful. Our great staff plans monthly resident events to get them involved. These events range from pizza parties to karaoke nights, from resume building classes to gaming tournaments. We will also keep our residents connected to events going on at the East Carolina University, as well as events happening around town, so they don’t miss anything! We want your student to succeed, and that’s why we thought of them while designing Carolina Creek, as a Living-Learning environment!
FAQ
FREQUENTLY ASKED QUESTIONS
What does it mean to have an individual lease?
Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.
What is included in the rent?
Carolina Creek, rent includes: Internet, water, sewer, trash & recycling, washer & dryer, and access to all amenities, and a wonderful staff that is there to help you anytime you need them.
Do you have a roommate matching system?
Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.
When is my rent due?
You have three installment payment options to pay the entire amount due under the lease – one installment, two installments, or twelve installments. If you choose to pay a single installment for the entire amount, that single installment is due August 1. If you choose to pay in two semester installments, those installments are due August 1 and January 1. If you choose to pay in twelve installments, the first installment is due on August 1 and the remaining eleven installments are due on the 1st of the next eleven months. Please note that these are all installment payment options and not monthly rent.
How do I pay my rent?
We accept payment via check, money order, or through the online system.
Do you allow pets?
Yes, we allow pets at Carolina Creek.
Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?
Carolina Creek insurance will not cover your personal belongings. We suggest getting renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen.
What if I need to break my lease or don’t return for the spring semester?
The Carolina Creek lease is binding and cannot be broken. If you cannot live at Carolina Creek after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.
What if I need maintenance in my bedroom or apartment?
If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.
What furniture is provided?
Carolina Creek comes fully equipped with stainless-steel appliances that include a refrigerator, microwave, dishwasher, and washer/dryer and a designer furniture package.
How do I receive mail and packages?
Your mail will be delivered to your apartment’s mailbox located on property.
What kinds of events do you have at Carolina Creek?
Carolina Creek has resident events that range from pizza parties to Taco Tuesdays. Not only is there free food at events, but it’s also a great way to meet people!
What if I don’t have a guarantor?
No Guarantor? No Problem, we offer Leap as an option! Leap is a quick and easy process that fills in for a guarantor or parent co-signer. Leap’s application is free online and takes around 5 minutes to complete. You will get a conditional decision within 30 minutes during normal business hours. Click here to apply or contact the office for more information.
Are leases for families with children available?
Yes. The property’s policy is included here for family occupants with a child(ren) under the age of eighteen (18) who is domiciled with (i) at least one parent, legal guardian, or another person having legal custody of the child under the age of eighteen, or (ii) the designee of such parent or other person having such custody, with written permission of such parent or other person. For family households with children, all household members age eighteen (18) or older must: (A) complete an application, and (B) sign the lease as a Resident. For family households with children under the age of eighteen (18), at least two (2) people will be permitted to occupy a single bedroom. If a family household with children under the age of eighteen (18) requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis based on factors including, but not limited to, the size of the bedroom(s) and unit, age of the children, configuration of the unit, any physical limitations of the property, and local occupancy codes. If the child occupant reaches eighteen (18) years of age during the term of the lease, the lease will be allowed to complete its term, but renewal will only be offered in compliance with the occupancy policy as stated. Child occupants who are under twenty-four (24) months at the time the lease is signed will not be counted under the occupancy policy for purposes of maximum occupancy but will be counted for subsequent leases if they reach the age of twenty-four (24) months during the term of the lease. The Landlord has the right to lease any empty bedroom(s). Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.
I LOVE living at Carolina creek. The maintenance is so quick to respond to issues we have with basic things. Our freezer was leaking one time, and they came within 5 minutes! The office staff is so helpful with all of our roommate drama we’ve had, but they are very accommodating to things we want. The community here is so nice! We’ve made friends with so many neighbors. We just wish there was more visitor parking, but understand this is what keeps it quiet on weekends!
LINDSAY S.
The moment you walk into the leasing office, it feels like home! The staff knows you by name, maintenance attends to your needs at their earliest convenience, the clubhouse is open 24hrs & provides you all of your study needs; from computers all the up to a quiet room!!. The apartments are so spacious & the different floors add that private living that most apartments don’t offer!! Go to the leasing office & inquire about their available units, you won’t be disappointed!! Their community manager Tori is amazing- love her.
CHANDLER G.
Carolina Creek is amazing! The front office staff are always so nice & welcoming. Maintenance does a great job at fixing problems in a timely manner. I love how spacious and private the townhomes are. Each roommate gets their own room/bathroom on their own floor!